Processing Ajax...

Title
Close Dialog

Message

Confirm
Close Dialog

Confirm
Close Dialog

Confirm
Close Dialog

User Image
sfwrtr
273 discussion posts
Looks at the pictures first. The first shows that Desktop wallpaper thinks correctly that I have configured a mix of wallpaper and gradients and the monitor view of Monitor Configuration shows the actual mess displayed. When I press Apply on Desktop wallpaper, I get picture two. Note that Allow DisplayFusion to manage Desktop Wallpaper is checked in the first picture and unchecked in the second (after additionally pressing OK and redisplaying the dialog). To get the proper config to set, changing the sizing didn't work. But clicking Don't stretch smaller images did. I subsequently unchecked that.

I hope that gives you the scenario.
• Attachment: afterappy.png [161,696 bytes]
afterappy.png
afterappy.png
• Attachment: Wallpaper oopsy.png [453,662 bytes]
Wallpaper oopsy.png
Wallpaper oopsy.png
Aug 23, 2016  • #1
User Image
sfwrtr
273 discussion posts
Odd stuff happening in log. Wallpaper config is about 8:24 ish. Windows logon a bit earlier. I'm also including the troubleshooter.
• Attachment: DisplayFusion.log [6,001,165 bytes]
Aug 23, 2016  • #2
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Wow, that's interesting! So basically, this happens?
  • Reboot, wallpapers are messed up
  • Open Wallpaper, press Apply, then OK, wallpapers go blank
  • Re-open Wallpaper, "Allow DisplayFusion to Manage" is disabled?

Could you attach a backup of your settings? (Settings > Options > Export)
Aug 24, 2016  • #3
User Image
sfwrtr
273 discussion posts
Sorry I didn't follow up before, but the wallpaper scramble is happening again. I had to change a setting on the Desktop Wallpaper panel (gradient) to force DF to reload the wallpaper and gradients I am using on my four monitors. (Very similar to my previous picture.) This symptom didn't reoccur until after bringing Windows 10 up to date with patches a week and a half ago. Prior to this, I would occasionally see a scramble but DF would unscramble within about 10 seconds, which seems to be the intended behavior on Windows 10 when Windows 10 asserts control after logging in to a locked session.

BTW, Allow DisplayFusion to manage the Desktop Wallpaper is checked.

I am attaching my exported settings, the log file which has FAIL warning about wallpaper, and (in a second reply) my troubleshooter.
• Attachment [protected]: DisplayFusion Backup (2016-11-29 @ 08-12, 8.1.1.0, RBLUM-HQ-WIN7).reg [206,800 bytes]
• Attachment [protected]: DisplayFusion.log [4,142,876 bytes]
Nov 29, 2016  • #4
User Image
sfwrtr
273 discussion posts
Here is my troubleshooter output.
• Attachment [protected]: troubleshooter.txt [141,248 bytes]
Nov 29, 2016  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
So you're back to the original issue, where the wallpaper is scrambled after logging in, and just opening the Desktop Wallpaper window and clicking Apply doesn't fix it?
Nov 29, 2016  • #6
User Image
sfwrtr
273 discussion posts
>So you're back to the original issue, where the wallpaper is scrambled after logging in, and just opening the Desktop Wallpaper window and clicking Apply doesn't fix it?

Yup, that describes it. I waited over 15 minutes, as can be seen in the log, until I endeavored to correct it. I also supplied what you requested last time when I lost track of the issue. (Sorry)
Nov 30, 2016  • #7
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, would you be able to try this?
  • Open the DisplayFusion Monitor Configuration window
  • Save the monitor layout as a new Monitor Profile
  • Click the "Manage Monitor Profiles" button
  • Assign your Wallpaper Profile to the Monitor Profile
  • Click OK, then OK again
  • Test it out and see if that makes any difference

Thanks!
Dec 1, 2016  • #8
User Image
sfwrtr
273 discussion posts
No help.

Since I logged in yesterday (on a machine that had been up for a week), I had scrambled wallpaper. Logged on today and found it still scramble. Went to this discussion. I hadn't gotten the notification email (betting it got junked) so I didn't realize you replied. I followed the instructions. No change. I tried changing the wallpaper by right-clicking the DF notification icon > Desktop Wallpaper settings > Wallpaper Profiles and switching between "default" and "Windows 10 Mark 1". In both cases, I momentarily see the proper wallpaper fade in, but it disappears to be replaced with the scramble.

Attaching the log which should show you want DF did. Oddly, logging only started when I opened DF to do what you requested in your previous reply.

My wallpaper is still scrambled.

EDIT: I haven't logged off yet. Maybe it will fix it going forward. Dunno.
Dec 21, 2016 (modified Dec 21, 2016)  • #9
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Do you login to your computer with a Microsoft account? If so, do you also login to other computers with the same account?
Dec 21, 2016  • #10
User Image
sfwrtr
273 discussion posts
I logged off (using Windows-Lock) and logged back in 45 minutes later. Still scrambled.

The sign-on I use is both for my physical machine and for all LAN resources so I reconnect to LAN drives. I don't know what a "Microsoft Account" is per se. My user name and password is defined to Windows and to the authenticating LAN resources including both Windows servers and IBM mainframe hosted file systems. Probably TMI. When I use Microsoft Remote Desktop to log in on alternate days from my Mac, it also uses the same username and password.
Dec 21, 2016  • #11
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, I'm wondering if the wallpaper is syncing to and then back again from another machine. In the Windows 10 Settings app, if you go to Accounts > Sync your settings, and disable the "Theme" option, then apply the DisplayFusion wallpaper again, does that help at all?
Dec 22, 2016 (modified Dec 22, 2016)  • #12
User Image
sfwrtr
273 discussion posts
All syncing was off.
• Attachment: sync.png [21,715 bytes]
sync.png
sync.png
Dec 24, 2016 (modified Dec 24, 2016)  • #13
User Image
sfwrtr
273 discussion posts
Okay, this is odd. I logged on to my locked computer, incidentally with the Settings dialog displayed since the 22nd (today's the 27th). The system was acting loggy and the DF caption bar buttons were AWOL. I closed the settings dialog, but no DF caption bar buttons. I pulled down the notification DF menu and it froze. Nothing I could do and after two or three minutes, I terminated DF and it's two hook processes.

While it took about 10 seconds to come down, my wallpaper positions including the gradients restored themselves. Everything is now correct, with DF off. I am going to assume there is a relation here. Find the DF log file attached. The last lines in the log are when I terminated it. I'm hoping something of interest is in there. It runs from the 22nd of December.

After I post this reply, I will restart DF. EDIT: It came up fine; no issues. 8)
• Attachment [protected]: DisplayFusion.log [7,522,853 bytes]
Dec 27, 2016 (modified Dec 27, 2016)  • #14
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Wow, that's really bizarre. It looks like it was hung for some reason. If that happens again, can you send another debug log so that I can compare them?
Dec 30, 2016  • #15
User Image
sfwrtr
273 discussion posts
Will do. I gather you have no insight yet into what's causing the intermittent wallpaper problem. Everything is currently working properly.
Jan 5, 2017 (modified Jan 5, 2017)  • #16
User Image
sfwrtr
273 discussion posts
Ugh! I moved a window and found my wallpaper messed up again. I started Desktop Wallpaper, tried pressing Apply twice with no correction, then unchecked Allow DF to manage wallpaper, pressed Apply causing everything to go black, then checked it and pressed Apply which caused the wallpaper and gradients to show on their proper monitors.

I am attaching the log.

At somewhere 2017/01/05 10:11 to 10:12 and 10:13, I snapped a window from monitor 1 to monitor 2. Following that, I followed the procedure above.

This may not find you the reason the wallpaper is improperly positioned, but it should show you why the apply doesn't work without unchecking, checking Allow DF to manage...

Good hunting.
• Attachment [protected]: DisplayFusion.log [7,236,388 bytes]
Jan 5, 2017 (modified Jan 5, 2017)  • #17
Keith Lammers (BFS)'s profile on WallpaperFusion.com
That's interesting! We'll look into what's happening when disabling/re-enabling the wallpaper feature that might be "fixing" the desktop refresh.
Jan 6, 2017  • #18
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, new test for you. Could you update to 9.0 Beta 3, enable the "Wallpaper: Force Desktop Refresh After Wallpaper Change" Advanced Setting, restart DisplayFusion, and see if that helps at all?
Jun 8, 2017  • #19
User Image
sfwrtr
273 discussion posts
Sorry that I missed your last reply on June 8th until now. Sometime after our conversation had ended on January 6th, following some subsequent beta release, my problem appeared to have been fixed. However, once I installed 9.1, I noticed a regression and decided to reopen this issue that I thought erroneously had been resolved.

I am now using 9.1b1. There is one difference from my original report: If I click Apply, the wallpaper always conforms to the schema shown in the dialog.

So, I have now applied the advanced setting "Wallpaper: Force Desktop Refresh After Wallpaper Change" from your June 8th reply. I followed your instructions and restarted DF. This, not unexpectedly, caused the proper layout of an image on monitor 1 and a gradient on 2 through 4. To test further, I switched user and came back. The screen at one point showed a mosaic of images then showed the right schema again.

So, I tried the other thing I do that might cause a problem. I remoted into my workstation using Remote Desktop. When I logged back into my workstation after that, the mosaic of the images reoccurred, but after about half a minute, and much blinking, went back to the proper schema.

I think you have a found a workaround for my problem. However, I hope it points you toward the problem code because something tells me an advanced setting is not really the best solution.

If there is a re-occurrence or regression with the workaround, I'll write again.
Nov 9, 2017  • #20
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Sounds good, thanks for the update! That's unfortunately the best solution for now. The issue is only on a very small number of systems, and it seems to be a Windows issue where the desktop is not refreshing after some time. We used to force a refresh with every wallpaper change by default, but that caused issues on more systems where the desktop was stealing focus, and the desktop icons were blinking, so we changed it to not force a refresh.
Nov 13, 2017  • #21
Subscribe to this discussion topic using RSS
Was this helpful?  Login to Vote(-)  Login to Vote(-)