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Metavox
6 discussion posts
Hey there. I'm having a frustrating experience on my second monitor where the start menu and taskbar will flash, then lose focus behind another window. So far I've reproduced this hiding issue behind Chrome, Firefox, Teamspeak, Discord, Audacity, and Windows Explorer.

I'm on Windows 10, latest build. Have Classic Shell installed for some tweaks to the start menu. I've searched both the Classic Shell and DisplayFusion forums for anything similar to this issue, but so far have come up empty-handed.

Here's an example video: https://streamable.com/y9maf

Any idea what could be causing this? Thanks.
Apr 17, 2017 (modified Apr 17, 2017)  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
It looks like it might be moving itself to the bottom of the z-order because a full screen window is detected. Could you send me a debug log?
  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Send us the DisplayFusion.log and DebugInfo.html files (can be found by clicking the Open Log button on the Troubleshooting tab)
  • Disable debug logging after sending the log
Apr 20, 2017  • #2
User Image
Metavox
6 discussion posts
Quote:
It looks like it might be moving itself to the bottom of the z-order because a full screen window is detected.


I'm running a game in borderless windowed mode during the attached log. It was the most consistent way to reproduce the issue, which happened multiple times at "2017/04/25 05:21:xX"

It's nice to be able to use my second monitor's start menu between matches to find music, documents, etc. I'm not running in true fullscreen mode, though that seems to cause the same issue even if I'm tabbed out of the game.

If you need anything else from me, lemme know. Thanks!
• Attachment [protected]: DebugInfo.html [135,535 bytes]
• Attachment [protected]: DisplayFusion.log [508,323 bytes]
Apr 25, 2017  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
In the Settings > Advanced Settings window, can you try enabling the "Ignore Full Screen Windows" option to see if that helps?
Apr 28, 2017  • #4
User Image
Metavox
6 discussion posts
Quote:
In the Settings > Advanced Settings window, can you try enabling the "Ignore Full Screen Windows" option to see if that helps?


Did that, still having the same issue.

I also was able to reproduce this without having a borderless windowed game running. This should be in the included log file, it happened multiple times at "05:44:xX"
• Attachment [protected]: DebugInfo.html [128,213 bytes]
• Attachment [protected]: DisplayFusion.log [529,383 bytes]
Apr 30, 2017 (modified Apr 30, 2017)  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Did you have the Start menu open at the time? The log is saying it's forcing the taskbar to the bottom because it's detecting the Classic Start Menu as being open.
May 1, 2017  • #6
User Image
Metavox
6 discussion posts
Yes I had the start menu open when that occurred, though it gets hidden behind and I cannot interact with it. I have Classic Shell installed, so when I click on the start button on either monitor it opens the Classic Shell start menu and not the Windows 10 native start menu. Is that what you meant by "classic start menu?"

It's also not just the taskbar that disappears. The entire start menu pane gets hidden behind any open window.
May 3, 2017  • #7
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Just a quick update, I haven't forgotten about this. I had another look at the log today and noticed something else of interest that I need to check in with our devs on. I'll post more news when I have some :)

Thanks!
May 10, 2017  • #8
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Another update! We have a good idea on what's causing this and should hopefully have it fixed for the next beta.
May 24, 2017  • #9
User Image
Metavox
6 discussion posts
Y'all are lifesavers, thanks. Best multi-monitor software suite out there by far.
May 28, 2017  • #10
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks, glad to hear it!
May 29, 2017  • #11
Keith Lammers (BFS)'s profile on WallpaperFusion.com
We've just released a new DisplayFusion beta version (http://www.displayfusion.com/Download/Beta/) and this issue should be all fixed up. Please let us know if you run into any trouble after updating.

Thanks!
Jun 8, 2017  • #12
User Image
Metavox
6 discussion posts
Currently on v9.0, Beta 3. This issue is still happening anytime I have a windowed fullscreen program on my main monitor.
Jun 13, 2017  • #13
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, I'll re-open that ticket. Could you send a new debug log from 9.0 Beta 3?
Jun 14, 2017  • #14
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