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Chris Rotter
129 discussion posts
When accessing the start menu from the first monitor, why does the second monitor start menu open and close quickly, is there a way to prevent this ?

As well I'm unable to access the taskbar on the first monitor when the Vivaldi browser is in full screen mode ?
Jul 22, 2018  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Are you using a third-party Start menu app, or just the normal Windows 10 Start menu?
Jul 25, 2018  • #2
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Chris Rotter
129 discussion posts
The normal Windows10 Start menu.
Jul 25, 2018  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Could you send me a copy of your troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached
Jul 27, 2018  • #4
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Chris Rotter
129 discussion posts
The DebugInfo file is attached; I hope it helps.
• Attachment [protected]: DisplayFusionDebugInfo.zip [516,975 bytes]
Jul 28, 2018  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! So when you say that it's opening/closing quickly on the second monitor, is that the monitor on the right or the left?
Jul 31, 2018  • #6
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Chris Rotter
129 discussion posts
That would be the monitor on the right.
Aug 1, 2018 (modified Aug 2, 2018)  • #7
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ah ok, that makes sense then. We can't hook the Start menu in Windows 10, so we have to open it and rely on polling to find it and move it. Unfortunately it's not quite fast enough to catch it before the Start menu shows on the Primary monitor first :(

For Vivaldi, could you provide some more details on the issue there? Are you not able to click on anything on the taskbar, or just the Start menu won't open?
Aug 1, 2018  • #8
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Chris Rotter
129 discussion posts
Sorry, I made a mistake; I updated the reply. Its the monitor on the right. :)

Quote:
For Vivaldi, could you provide some more details on the issue there? Are you not able to click on anything on the taskbar, or just the Start menu won't open?


When Vivaldi is in full screen mode, the taskbar won't appear; the start menu appears but not the taskbar.
Aug 2, 2018  • #9
Keith Lammers (BFS)'s profile on WallpaperFusion.com
If you enable "Allow taskbar reloading while full screen..." on the Settings > Taskbar tab, does that fix up the Vivaldi issue?
Aug 2, 2018  • #10
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Chris Rotter
129 discussion posts
Quote:
If you enable "Allow taskbar reloading while full screen..." on the Settings > Taskbar tab, does that fix up the Vivaldi issue?


No.
Aug 3, 2018  • #11
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, can you attach a backup of your DisplayFusion Settings? (Settings > Options > Export)

Thanks!
Aug 3, 2018  • #12
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Chris Rotter
129 discussion posts
File attached.
• Attachment [protected]: DisplayFusion Backup (2018-08-03 @ 22-22, 9.3.0.0.reg [271,442 bytes]
Aug 4, 2018  • #13
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! When I have Vivaldi full screen on the second monitor, and it has focus, the taskbar doesn't show up, which is expected. If I click on something on the primary monitor, then move my mouse over the bottom of the second monitor, the taskbar shows up. Can you check to see if that's the same way yours is behaving as well?
Aug 8, 2018  • #14
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Chris Rotter
129 discussion posts
Quote:
Thanks! When I have Vivaldi full screen on the second monitor, and it has focus, the taskbar doesn't show up, which is expected. If I click on something on the primary monitor, then move my mouse over the bottom of the second monitor, the taskbar shows up. Can you check to see if that's the same way yours is behaving as well?


When Vivaldi is full screen on the first monitor in my setup, rather then the second :) and I click anywhere near the bottom of the second monitor; then and only then when I place my mouse over the area of the task bar in the first monitor does the task bar become visible.
Aug 9, 2018  • #15
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ah ok, thanks! I'm seeing the same behaviour here, but it happens even without DisplayFusion running. Seems to be a Vivaldi bug :(

Back to the Start menu issue. When you click the Start button on the Primary monitor, it flashes on the second monitor first, then moves to the Primary. Does this happen even after a fresh reboot? Or only after you've opened the Start menu on the second monitor once?
Aug 10, 2018  • #16
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Chris Rotter
129 discussion posts
Quote:
Ah ok, thanks! I'm seeing the same behaviour here, but it happens even without DisplayFusion running. Seems to be a Vivaldi bug :(

Back to the Start menu issue. When you click the Start button on the Primary monitor, it flashes on the second monitor first, then moves to the Primary. Does this happen even after a fresh reboot? Or only after you've opened the Start menu on the second monitor once?


When clicking the start menu on the second monitor first, followed by clicking the start menu on the first monitor, the start menu in the second monitor does not flash. Although, when clicking the start menu on the first monitor, first, the second monitor start menu flashes.
Aug 11, 2018  • #17
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Any chance you can attach a video of that Start menu issue? Also, can you send a debug log for it?

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log
Aug 16, 2018  • #18
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Chris Rotter
129 discussion posts
The debugging log begins around 19:15, or you can simply review the whole log as it's not huge :)

The start screen flicker occurs around three times in the recorded video. At the end of the video I displayed the monitor identity so you know what monitor in which the Start menu is flickering.
• Attachment [protected]: DisplayFusionDebugInfo.zip [107,213 bytes]
Aug 23, 2018  • #19
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ah yep, thanks for the video! I should have asked you to send one before asking all my other questions. That's pretty much the expected behaviour. We can't hook the Start menu in Windows 10, so we have to poll for it to see if it's visible and then move it. If the polling hits right at the right time, you won't see it flicker on the Primary monitor before opening on the second, but if the menu opens right when one polling interval has ended, you'll end up seeing it briefly on the Primary before it gets detected and moved to the second monitor.
Aug 24, 2018  • #20
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Chris Rotter
129 discussion posts
Hopefully the Windows API in the near future allows this issue to be fixed.
Thanks :)
Aug 25, 2018  • #21
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Hopefully!
Aug 27, 2018  • #22
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