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Screen saver not working

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Abouna
5 discussion posts
OK, so I really rely on my screen saver to lock my screen when I am not around.

I've never really used the DF screen saver but just use Windows default. Lately the screen saver refuses to turn on after the time I have set. So I tried turning off the Windows saver and just used the settings in DF. Still no luck.

What should I look for here? I really need this to work.

Cheers and thanks.
17 days ago  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Binary Fortress Administrator
 Binary Fortress Administrator
If you set it back to the Windows screen saver and exit DisplayFusion, does the screen saver come on?
16 days ago  • #2
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Abouna
5 discussion posts
OK, I did a reboot and so far it's working. Maybe I had both turned on (though I've made no changes for months, so this theory is suspect too) and it caused a conflict?
16 days ago  • #3
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Abouna
5 discussion posts
Nix that. No dice. Still not working.
15 days ago  • #4
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StygianInquirer
9 discussion posts
I have had the same issue for weeks now. The only way to get the screen saver working again for me is to restart the computer, but several hours later it stops again. Otherwise, if I go to the windows screensaver screen, it shows an icon of a monitor with a large icon in it and if I change from DisplayFusion to Windows Blank (which DisplayFusion is set to do anyway), I have to click preview twice for it to work. If I only click preview once, it changes the icon to a monitor with a black screen but otherwise does not start the preview of the screensaver. Upon clicking on preview again, it then works but it will only work like that. If the screensaver is stopped (by clicking), it will not start up again on it's own even when set for Windows to manage it. I have to use the windows preview option every time until I reboot.

This all started for me with the big update a month or two ago, I believe version 9.0.

Also, I think it is related, there has been an issue with the multimonitor taskbar. When the screensaver issue starts, icons on the taskbar on the secondary monitor are retained even when they are closed. Please see the screenshot attached. This is not fixed when I reset the multimonitor taskbar but if I disable and reenable the taskbar, the taskbar does not come back properly and I have to reboot the computer. I have attached my DisplayFusion troubleshooting logs. I am using DisplayFusion 9.1 from Steam on a computer with Windows 7 64-bit running as the OS. Please let me know if you need more information. I previously thought that this was happening because of an overlay program I use with a game I play but this happens even when I have not run that program since the last reboot. Please let me know if I can try anything else or if you need anything else.
• Attachment: DisplayFusion Taskbar Error.jpg [354,426 bytes]
• Attachment [protected]: DisplayFusionDebugInfo.zip [167,889 bytes]
13 days ago  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Binary Fortress Administrator
 Binary Fortress Administrator
@StygianInquirer: If you do a fresh reboot, set the Windows Screen Saver to blank and exit DisplayFusion, does it start up correctly after the idle time?
12 days ago  • #6
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StygianInquirer
9 discussion posts
Hello Keith,
Yes it does.
12 days ago  • #7
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Binary Fortress Administrator
 Binary Fortress Administrator
Ok, and then if you start DF, does it work for a while before it breaks? Or does the screen saver never start as soon as you launch DisplayFusion?
12 days ago  • #8
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StygianInquirer
9 discussion posts
After starting DisplayFusion, it works for a while before it breaks. However, once it breaks, I have to either activate the screensaver manually through windows or reboot the computer to get the screensaver working again. I last rebooted my computer about 90 minutes or so ago and it is still working so far.
12 days ago  • #9
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Binary Fortress Administrator
 Binary Fortress Administrator
Ok, could you try rolling back to 8.1.2 to see if this occurs there too? Just trying to figure out if this is a new issue or old one.

https://www.displayfusion.com/OldVersion/

Thanks!
12 days ago  • #10
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StygianInquirer
9 discussion posts
Hello Keith,
I will install the older version shortly and try it. I just noticed that the issue has kicked in again and the uptime has been about 28 hours since the last restart. I will now install the old version and reboot and keep you posted.
Thanks!
11 days ago  • #11
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StygianInquirer
9 discussion posts
Hello Keith,
I ran the installer from the link you provided but it will not accept my licence key because I purchased DisplayFusion through Steam so I cannot enable the multi-monitor taskbar or enable DisplayFusion managing my screensaver. Please advise.
Thanks!
11 days ago  • #12
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Binary Fortress Administrator
 Binary Fortress Administrator
If you install the latest version through Steam again, then just run the 8.1.2 installer without uninstalling 9.1, it should keep your license key and settings intact.
11 days ago  • #13
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StygianInquirer
9 discussion posts
Hello Keith,
I uninstalled DisplayFusion Steam 9.1 but did not delete the directory. When I installed the old version, DisplayFusion gave me an error that my licence key will only work with the Steam version and most functions were locked and my key was not accepted. I ended up rebooting the computer and when I ran DisplayFusion, it listed my key in the licence tab but said that it was a Pro Trial licence for a month (so I have access to all the settings I had before too). I hope this is not a permanent conversion. That said, I have been running the older version for going on 15 hours now and so far no problems. I will keep watching it and see what happens when it gets to the approx. 28 hours that the newer version got to before I noticed it had broken.
Thanks!
11 days ago (modified 11 days ago)  • #14
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Binary Fortress Administrator
 Binary Fortress Administrator
Sounds good, keep me posted! If you do the steps in my previous post (re-installing the Steam version, then installing 8.1.2 over top without uninstalling the Steam version first), that will fix the license issue.
10 days ago  • #15
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StygianInquirer
9 discussion posts
Hello Keith,
I wanted to let you know that it has been running for about 40 hours now and still working fine, so I guess it is an issue with the new version. Is there a way to prevent Steam from automatically updating DisplayFusion? I want to do what you suggested to make my key work but I don't know if Steam would automatically try to update it again to the new version. Please advise.
Thanks!
9 days ago  • #16
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StygianInquirer
9 discussion posts
Hi Keith.

Steam does not let one turn off updates but I set it to only update when the program is run from Steam and since it starts on its own, it should work along with the rest of your instructions.

I think I found a trigger for the screensaver and multitaskbar error to happen on the older version of DisplayFusion. If I play a game that goes into fullscreen on one monitor and has a different resolution in-game than the normal desktop screen resolution, this causes the older version of DisplayFusion to break in the same way as the new version was for me. That said, in the older version of DisplayFusion, this is easy to fix. If I go into Screensaver Settings and click on Preview, it will ask me to save my settings and if I do, the preview will work. After that, the screensaver and multitaskbar are reset and work normally again. However, the new version broke after a prolonged time active even without playing a game in fullscreen.

Does this information help at all?

Thanks!
7 days ago  • #17
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Binary Fortress Administrator
 Binary Fortress Administrator
I'm kind of stumped on this one, I wish I could reproduce it here. Could you list a few of the games that you can trigger this issue with? Hopefully I'll have one of them in my Steam library and I can test it out using your steps
6 days ago  • #18
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StygianInquirer
9 discussion posts
Hello Keith,

I can narrow it down further. It seems to only occur if I have a game open in one monitor and Media Player Classic open in the other. The games that have triggered it for me so far are Rebel Galaxy, Path of Exile, and Offworld Trading Company. If I just have one of these games open without opening Media Player Classic it doesn't seem to happen. In Media Player Classic I have the On Top While Playing Video option active (I don't know if it matters but I thought I would include it just in case).

The most recent time this happened, I was running Rebel Galaxy in Windowed mode at the same resolution as my monitor (1366x768) on my primary monitor with Windows Media Player open in my secondary monitor watching a video. I stopped playing after about an hour and 15 minutes and waited for the screensaver to start and it did not.

So far it has happened when both have been open together for about an hour.

I will keep testing and will let you know if I narrow down anything else. Please let me know if there is anything else you want me to try on my end to help narrow it down.

Thanks!
4 days ago  • #19
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Binary Fortress Administrator
 Binary Fortress Administrator
Ok, thanks! Can you try those same steps without DisplayFusion running? The reason I ask, is because DisplayFusion doesn't handle the idle timeout for starting the screen saver, that's still left up to Windows. Usually when the screen saver won't start, something is preventing Windows from going idle, so I'm wondering if it's the game, MPC, or DF that's preventing it from going idle.
4 days ago  • #20
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