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David206
30 discussion posts
I am experiencing a recurring issue that when I open a program it doesn't show up, but then if I look closely I see the very edge of the window on the border of my left monitor, with 95% of it not visible and off to the side. I then have to grab the side of the window and resize it, so that there is enough of it to now drag it back into view.

I cannot say with 100% certainty but I think this only happens when I have monitor profiles in use. Any suggestions?

Thanks
Nov 19, 2018  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Strange! Could you send me a copy of your troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached
Nov 19, 2018  • #2
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David206
30 discussion posts
File attached, thanks Keith. In case relevant, the issue was occurring as I exported this. I also notice that when the issue occurs, some of the custom commands don't work correctly, probably not surprising.
• Attachment [protected]: DisplayFusionDebugInfo.zip [28,224 bytes]
Nov 19, 2018  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! So the windows are opening up off the left of the 4K monitor that's split into 2x2?
Nov 20, 2018  • #4
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David206
30 discussion posts
Exactly!
Nov 20, 2018  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, interesting! Are you opening the application via the Start menu, or a taskbar shortcut?
Nov 21, 2018  • #6
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David206
30 discussion posts
The application loads with windows. If I change profiles or settings I do so from the taskbar. But for practical purposes it loads with windows and I always just keep it on the same profile.

There are other issues too. Sometimes when I change profiles the change is smooth. At other times DF wallpapers disappear and windows wallpapers show up momentarily, then the DF wallpapers start to populate but on the wrong screens, then after about 10 seconds they all orient correctly. I'm not sure why sometimes switching between profiles is smooth and other times a 30-second process.

I also had one hell of a time setting up profiles and getting them to work and sometimes monitor numbering order would change right to left (normal is 123 but then it would be 132). Bottom line is it was like settings were conflicting or not being seen properly between windows and DF.

I could be wrong but it now appears it is this one (primary) profile that has the issue. And the weird thing is it was working fine at first along with the custom commands. I suppose I could delete it and create it again but it was so painful getting it to work in the first place I was hoping to avoid that.
Nov 21, 2018  • #7
Keith Lammers (BFS)'s profile on WallpaperFusion.com
If you disable DisplayFusion from startup (disable "Start with Windows" on the Settings > Options tab), then reboot, does the app still open off the screen?
Nov 23, 2018  • #8
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jasoncollege24
62 discussion posts
I've had this same problem since i first started using DF on Windows 10 (currently running 1809).

In my case, DF always starts with Windows, and multiple monitor profiles are in use.

The primary display is a 4k display, which I often change to 1080p for streaming, or game playing.

if I have an app, or program open when in 4k, and it's not in the upper left quadrant of the screen when I close it, it will open up outside the 1080p viewing area, but inside the 4k viewing area. (eg at 1080p, such a program will show up either completely, or partially off screen, and I have to trick Windows into letting me move it back to my screen with the keyboard.)

This happens whether opened from the start menu, taskbar, or the desktop, and is actually the most major issue I have with DF. Love this program!

Note that the "Move all windows to current monitor" function doesn't correct this problem.

Edit: Removing DF from windows startup, and rebooting also doesn't prevent this behavior.
Dec 15, 2018 (modified Dec 15, 2018)  • #9
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Yeah, that sounds like an issue with Windows not putting the application inside the current work area. If you assign a key combination to the "Move Window to Center of Monitor" and run that on the window that's off the screen, does that bring it back?
Dec 18, 2018  • #10
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jasoncollege24
62 discussion posts
I tested this approach on Notepad++, which started halfway off the screen. It moved the window to the center of the current monitor.

I haven't had any completely off screen since I posted to this thread, but I will test on one of those next time I get one. my guess is that it should work.

As a feature request, is it possible for you to add a function that does the exact same thing to all open windows, and/or is there a function that moves newly opened windows to the center of the current monitor?

I'll post something to windows 10 feedback hub about windows appearing off screen, after resolution change
Dec 19, 2018  • #11
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Yep! You can create a rule on the Settings > Triggers tab. Set the Process Filename to *.* and then add the "Move Window to Center of Monitor" function to the list of Actions. That will run the function on every window that opens :)
Dec 19, 2018  • #12
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