Processing Ajax...

Title
Close Dialog

Message

Confirm
Close Dialog

Confirm
Close Dialog

Confirm
Close Dialog

User Image
Don Slevin
1 discussion post
I just get a black background. If I go to the Wallpaper settings and hit Apply or OK, both monitors display properly. The files I use for the wallpaper are on a network drive.

Thanks!

Don
Nov 21, 2016  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
In the Desktop Wallpaper > Wallpaper Settings window, do you have the "Auto-fix wallpaper" option enabled?
Nov 23, 2016  • #2
User Image
desertretriever
2 discussion posts
I have this same issue. The directory where the folders are stored is on a network drive on a computer running windows 10 and is online 24x7. The client machine (the PC running DisplayFusion) is also Windows 10, and the wallpaper will be missing after any time waking from sleep, until I manually select "Load Next Wallpaper Slideshow Image" from the DisplayFusion Context menu. I have tried enabling and disabling the "auto-fix" option with no affect.

Oddly, this setup used to work fine until I upgraded the host machine from windows 7 to Windows 10.
Mar 29, 2019  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Could you attach a debug log?

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log

Thanks!
Mar 29, 2019  • #4
User Image
desertretriever
2 discussion posts
I logged into my PC at 5:10 AM and experienced the same issue.
• Attachment [protected]: DisplayFusionDebugInfo.zip [123,695 bytes]
Apr 3, 2019  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! It looks like it failed to read the file list from the network share, so it ends up setting a blank desktop.

We've got a ticket on our list for making DF leave the wallpaper alone if no files are found, so I've added your info to that. We'll be sure to let you know if/when that's been implemented.

Thanks!
Apr 3, 2019  • #6
Subscribe to this discussion topic using RSS
Was this helpful?  Login to Vote(-)  Login to Vote(-)