johnb2233
49 discussion posts
Hi,
I'm using DisplayFusion 8.1.2 (licensed) on a 64 bit Win 7 SP1 PC.
Intermittently the wallpaper tag info (camera model) is not displayed on the primary (#2) monitor.
This will occur for random images.
Usually when the image changes, by the slideshow option, the info will appear for the new image.
The attached document shows screenshots of:
- The area where the tag info should be shown for both monitors
- Wallpaper configuration
- Explorer showing data is present
- Monitor configuration
- Both monitors showing the same image - tag info missing on the right hand screen
Thanks and regards,
John Bills
jbills2233@gmail.com
johnb2233
• Attachment [protected]: wallpaper error.docx [2,151,211 bytes]
Hi John, does this issue happen with specific images, or just randomly regardless of the image being shown?
johnb2233
49 discussion posts
Hi Jon,
It happens for multiple images.
When I tested this I used a different profile (see attachment), with this profile the info tag was not shown for all the images tested.
Hope this helps.
John
johnb2233
• Attachment [protected]: part2.docx [3,366,086 bytes]
That's very strange! Can you attach some of the images that you're having this image with so we can test it out here? Thanks!
johnb2233
49 discussion posts
Hi,
I've attached 3 sample images.
I used a tool called EXIFTOOL to add the tag info (camera model).
Hope this helps.
John
johnb2233
• Attachment [protected]: sample images.zip [922,133 bytes]
Thanks! I think what might be happening is that the info is sometimes being created underneath the taskbar on the second monitor. The next time you notice it, if you disable the DisplayFusion Multi-Monitor Taskbar on the second monitor, is the info there?
johnb2233
49 discussion posts
Hi,
Two things:
- the second monitor is the primary monitor and doesn't have a display fusion taskbar,
it uses the standard windows taskbar
- when the taskbar is disabled on the second monitor the tag info is not there
See the attachment for screenshots.
John
johnb2233
• Attachment [protected]: part3.docx [5,269,290 bytes]
Ok, thanks! If you just add some static text to the Image Info, does it always show, or is it missing as well? Just wondering if there's an issue reading the EXIF tag for some reason, or if it's an issue with generating the Image Info altogether.
johnb2233
49 discussion posts
Hi,
I added static text, this resulted in the static text being displayed but the tag info was completely missing.
I don't believe there's a problem reading the tag as in the other with the exact same file the tag is read and displayed correctly.
Interestingly in monitor configuration the tag info is missing as well.
See the attachment for screenshots.
To me, it looks like an issue generating the the text to be displayed.
Thanks,
John
johnb2233
• Attachment [protected]: part4.docx [1,806,692 bytes]
johnb2233
49 discussion posts
At 08:27:15 I started the logging with wallpaper profile "left-right"
At 08:28:00 I activated profile "test" that always exhibits the issue
I've attached the two files as requested
johnb2233
• Attachment [protected]: DebugInfo.zip [50,043 bytes]
Thanks! I don't see anything suspicious in the logs. Could you attach a couple of the images so that I can try them out here?
johnb2233
49 discussion posts
Hi,
I've attached three images.
John
johnb2233
• Attachment [protected]: sample images.zip [922,133 bytes]