Adobe Acrobat Reader

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Kutukia

1 discussion post

Hi

Since the update to Displayfusion 9.4 I have had problems maximising any PDF files (opened with Adobe Acrobat Reader) to a window split. Both doubleclicking the title bar nor the maximise button works. Didn't have this problem with the previous stable release of Displayfusion. Am using version 2019.010.20064 for the adobe reader DC. Thanks

Dec 20, 2018 • #1

Thanks for the heads up! I was able to reproduce that here and have added it to our list to fix up.

Thanks!

Dec 20, 2018 • #2

feoZA

13 discussion posts

Same issue here.

Please update when fixed.

Dec 21, 2018 • #3

Should be fixed with the next beta, hopefully out next week. We'll follow-up when we've released it.

In the meantime, you can roll back to 9.3 if you like: https://www.binaryfortress.com/Files/DisplayFusion/DisplayFusionSetup-9.3c.exe

Thanks!

Dec 22, 2018 • #4

In case you haven't already gotten the 9.4.3 update, just wanted to give you a heads up that this should be fixed with that build

Thanks!

Jan 8, 2019 • #5

dcasa

5 discussion posts

I also have this issue, both 9.4.3 and 9.5 (Beta 1) versions seem to be affected. Can you please confirm? Thanks.

Feb 22, 2019 • #6

@dcasa: It's working correctly for me in 9.5 Beta 1. Do all other applications maximize to the splits without issues?

Feb 22, 2019 • #7

dcasa

5 discussion posts

Quote:

@dcasa: It's working correctly for me in 9.5 Beta 1. Do all other applications maximize to the splits without issues?

Yes, all the other programs behave as expected. BTW, Reader also fails to snap to the splits and the version is 2019.010.20091.

Feb 22, 2019 • #8

Could you send over a debug log?

On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
Try maximizing the Reader window to a split and note the time so we'll know where to check in the log file
Click the "Export Info to File" button on the Settings > Troubleshooting tab
Reply with the file attached
Disable debug logging after sending the log

Feb 22, 2019 • #9

dcasa

5 discussion posts

Quote:

Could you send over a debug log?

Sure, here it goes. I had already sent it using the 'Contact Us' form, but just realized that attachments are protected in this forum, so I'm sending them again this way. The bug was reproduced between 16:06 and 16:07. Hope it helps.

• Attachment [protected]: DisplayFusionDebugInfo.zip [42,991 bytes]

Feb 22, 2019 • #10

Ah, I think I might know what's up here. Are you dragging and dropping the window on the split? Or moving the window into the split, then clicking the Maximize button on the caption bar?

Feb 23, 2019 • #11

dcasa

5 discussion posts

I've tried both ways and none are working as expected, please refer to the attached video for details.

• Attachment [protected]: Adobe Reader bug.mp4 [2,404,256 bytes]

Feb 23, 2019 • #12

In Adobe Reader > Edit > Preferences > Security (Enhanced), do you have the "Run in AppContainer" option enabled?

Feb 25, 2019 • #13

dcasa

5 discussion posts

Yes, it was, I just disabled it and now the issue is gone. Is it on by default? I don't recall having changed that option before. In any case, thanks for the tip!

Feb 25, 2019 • #14

It didn't default to enabled on my machine, but who knows if they've changed it recently for new installers or something

Glad to hear it's all good now.

Thanks!

Feb 26, 2019 • #15

Albert Mulder897574

2 discussion posts

Quote:

In Adobe Reader > Edit > Preferences > Security (Enhanced), do you have the "Run in AppContainer" option enabled?

This fixed the issue for me. Been buggin me for months now. Finally kept searching until I relized it only performs oddly when using displayfusion. unchecking the option and restarting adobe worked for me. Thanks

Jun 19, 2019 • #16

feoZA

13 discussion posts

Quote:

In Adobe Reader > Edit > Preferences > Security (Enhanced), do you have the "Run in AppContainer" option enabled?

This fixed it for me as well.

Disabled that and it's snapping fine. Although it's still a bit laggy.

Jun 25, 2019 • #17

Cheyene Winget44278

1 discussion post

I have been struggling with this for a few months. The acrobat security enhanced fix did it for me. So grateful.

Nov 30, 2020 • #18

alopezo

6 discussion posts

Hello,

I am still having the same issue, Acrobat Reader doesn't maximize the window, I already disabled the "Run In AppContainer",,, Any other workaround ?

Thanks

Apr 21, 2021 • #19

Hello,

Is this failing through the maximize button, double clicking the titlebar, and dragging the window into a split?

Thanks!

Apr 22, 2021 • #20

alopezo

6 discussion posts

Hi,

That is correct, it is failing as you described.

Apr 23, 2021 • #21

Hello,

Strange, I can't seem to reproduce this on my end. I'm currently running Adobe v21.001.20150, along with beta 9 of DisplayFusion. Are those the same for you?

Thanks!

Apr 23, 2021 • #22

alopezo

6 discussion posts

Hi,

I am using DisplayFusion Pro 9.7.1,,, Acrobat reader version is Acrobat DC 21.001.20150.

Thanks

Apr 26, 2021 • #23

Zappos Zappos35322

4 discussion posts

Hello,
im having the same problem for several months now.
Im using DisplayFusion Pro 9.7.1 Steam Version
Acrobat reader version is Acrobat DC 21.001.20150.

Apr 26, 2021 • #24

Hello,

Could you send me over a backup of your DisplayFusion settings? You can grab them in the options tab of the DisplayFusion settings window, using the "Export Settings" button.

Thanks!

Apr 26, 2021 • #25

Zappos Zappos35322

4 discussion posts

yeah no problem
here they are

• Attachment [protected]: DisplayFusion Backup (2021-04-26 @ 22-22, 9.7.1.0, ZAPPOSI-7, SettingsWindow).reg [81,874 bytes]

Apr 26, 2021 • #26

alopezo

6 discussion posts

Hi, here my settings backup.

• Attachment [protected]: DisplayFusion Backup (2021-04-27 @ 11-05, 9.7.1.0, ALOPEZO03, SettingsWindow).reg [408,784 bytes]

Apr 27, 2021 • #27

Hello,

Thanks for sending those over. Could you also send me over a debug log? Here are the steps:

On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
Reproduce the issue and note the time so we'll know where to check in the log file
Click the "Export Info to File" button on the Settings > Troubleshooting tab
Reply with the file attached
Disable debug logging after sending the log

Thanks!

Apr 27, 2021 • #28

Zappos Zappos35322

4 discussion posts

Hello,
here are these files.
I also attached a little video, which repoduces the problem with pdf reader and how it normaly works with any other program.
Time stamp is 17:58

sorry for the low quality of the Video, but i needed to go below 50mb

• Attachment [protected]: 2021-04-27 17-58-11.mp4 [17,960,455 bytes]

• Attachment [protected]: DisplayFusionDebugInfo.zip [227,554 bytes]

Apr 27, 2021 • #29

alopezo

6 discussion posts

Hi, here the log file,,,,Time is 10:26 AM. April 28.

Thanks

• Attachment [protected]: DisplayFusionDebugInfo 1026 AM.zip [159,609 bytes]

Apr 28, 2021 • #30

Hello,

Thanks for sending those over, this is really strange. Just to confirm, you both have the Adobe Reader > Edit > Preferences > Security (Enhanced) > "Run in AppContainer" option disabled?

Thanks!

Apr 29, 2021 • #31

Zappos Zappos35322

4 discussion posts

ah dam, totally missed that on the previous messages.
sorry for that

Works now for me. Thanks a lot

Apr 29, 2021 • #32

alopezo

6 discussion posts

Hi,

Yes, I have the "Run in AppContainer" option disabled, but still have the problem.

Thanks

Apr 30, 2021 • #33

Hello,

@ZapposZappos35322 Glad to hear it's working!

@alopezo Could you send me over a video of the issue happening on your end?

Thanks!

Apr 30, 2021 • #34

Katherine C80096

1 discussion post

I'm having the same issue.

Adobe Acrobat Pro DC 2021.001.20155
Win10 Pro x64 20H2 19042.985, Experience Pack 120.2212.2020.0
DisplayFusion 9.8
AppContainer setting is unchecked.

EDIT: If I also uncheck Protected View, it seems to work. I'll go with that, as I am not in an environment requiring PV.

• Attachment [protected]: 2021-06-02 15-46-21.mkv [5,027,094 bytes]

Jun 2, 2021 (modified Jun 2, 2021) • #35

GD800

6 discussion posts

Just wondering if there is any further update or workaround for this issue? I am still having this issue... i.e. cannot maximise pdf (in Adobe reader) to slits... note: "Run in AppContainer" option is disabled, I still have the issue.

Mar 23, 2022 • #36

This issue should be fixed up in the latest beta, available here: https://www.displayfusion.com/Download/Beta. Please let me know if you still run into any trouble after updating.

Thanks!

Mar 23, 2022 • #37

GD800

6 discussion posts

Works a treat. Many thanks!

Mar 23, 2022 • #38

Craig Tiren

1 discussion post

I installed DisplayFusion Pro 9.9 (Windows 10 20H2) (10.0.19042.0) about a week ago and I cannot maximize Adobe Acrobat Reader (2022.003.20263) into a Monitor Split space. Its like DisplayFusion doen't exisit for Adobe

Nov 8, 2022 • #39

BITBA

1 discussion post

Quote:

Did you try this link and install Version Beta 17 (as of today it's the latest version)? Please see the attached. I noticed the same issue and the Beta version resolved it. This is the link I used:

https://www.displayfusion.com/Download/Beta/

• Attachment: 2022_11_08_12_35_06 PM.jpg [170,865 bytes]

2022_11_08_12_35_06 PM.jpg

Nov 8, 2022 • #40

If the Beta doesn't make a difference, this usually happens if Adobe Reader is running sandboxed. You can disable that in the Adobe Reader settings, but please note that it will decrease the security of Adobe Reader, so disable it at your own risk.

In Adobe Reader, click Edit > Preferences.
In the left pane, click the "Security (Enhanced)" section.
Disable the "Run in AppContainer" option.
Click OK.
Restart Adobe Reader.

Hope that helps!

Nov 9, 2022 • #41

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